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» Job Vacancy

Customer Service Advisor


Hours: Part Time
Contract: Contract
Pay Maximum: £20138
Pay Minimum: £18070
Pay Period: Annual
Duration: 12 months
Category: Government & Defence, Government Local
Location: Oakham, Rutland, United Kingdom, LE15 6HP

Dec 21st
days old


views


applied


This job has been removed! Sorry for the inconvenience. Please try searching again.


Description

Customer Service Advisor

12 month, fixed term contract (Part time 18.5 hrs per week)

Scale 4, Salary £18,070 - £20,138 pro rata

Rutland is one of the best places in the country to live, learn, work, play and visit. We

may be the smallest Unitary Authority in England, but we can offer fantastic

opportunities to make a real difference to the lives of the residents in our local

community. This is your chance to become part of a great team, delivering great

services throughout the County.

We are seeking a highly motivated individual to join our dedicated team of customer

service advisors.

Working as part of a small team you will be responsible for providing a front line “one

stop” service to all of the council’s customers by telephone, face to face and email.

With experience of working in a customer service environment you will be able to

demonstrate excellent communication skills and IT literacy. The ability to maintain a

courteous and professional manner at all times is essential.

The CSA role is demanding and a flexible approach and ability to work as part of a team

are essential. You will be trained in a range of Council services to enable you to deliver

an efficient service to both our internal and external customers.

The post is for 18.5 hours per week and is based on:

Monday – Thursday 8.30 – 12.30 and Friday 8.30 – 11.00 but these hours may be

subject to change in order to meet the needs of the business.

We act as ‘One Council’ in all we do, with each of us working together in the most

effective way to meet the needs of our customers every day – if you share this ethos

then we very much want to hear from you.

Please visit our website for a full Job Description. For an informal discussion about the

role please contact Jay Khetani, Customer Services Manager, on 01572 758326.

Closing date: 04 January 2018 Interview date: 11 January 2018

To apply: Visit www.rutland.gov.uk to apply online, and to find out more about what we

do. Alternatively, email: recruitment@rutland.gov.uk or call 01572 722577 for an

application pack.

All recruitment correspondence, including interview details, will usually be sent out via

email. If you require documentation/correspondence in an alternative format, please

contact the HR team.

Rutland County Council is committed to Equality and Diversity and welcomes

applications from all sections of the community.

Everyone at Rutland County Council has a responsibility for, and is committed to,

safeguarding and promoting the welfare of Children, Young People and Vulnerable

Adults and for ensuring that they are protected from harm.

Company
Company: Rutland County Council
Contact: Elaine McGarry, Natalie Murfin and Sherone Edwards

Further Information
Reference: RES89/emj91330
Posted: 21 Dec 2017, 16:47

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